This job ad has been posted over 90 days ago...
Technical Support Engineer / Client Support
at
Shanghai Wicresoft Co., Ltd.
in Shanghai
Shanghai Wicresoft Co., Ltd. - a subsidiary of Mcrosoft Corporation - is a first-class international IT services provider with headquarters in Shanghai, China and 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.
We are looking for promising professionals for training and further employment as a Technical Support Engineer.
Responsibilities：
• Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
• Manage relationships with multiple customers, partners and collaborate with MS people
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
• Document incidents, report customer suggestions and technical issues to Microsoft
Requirements：
• Bachelor's Degree and 2 years of work experience
• Good English written and oral skills
• Good grammar and spelling in written communications
• Interest in IT
We offer:
• Competitive salary (1000 – 1200 USD + bonuses)
• Accommodation in Shanghai
• Food
• Health insurance
• Continuous training of hard and soft skills
• Free English courses in the office
• Motivated and highly professional team to work with
• Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
• Corporate events
We are looking for promising professionals for training and further employment as a Technical Support Engineer.
Responsibilities：
• Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
• Manage relationships with multiple customers, partners and collaborate with MS people
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
• Document incidents, report customer suggestions and technical issues to Microsoft
Requirements：
• Bachelor's Degree and 2 years of work experience
• Good English written and oral skills
• Good grammar and spelling in written communications
• Interest in IT
We offer:
• Competitive salary (1000 – 1200 USD + bonuses)
• Accommodation in Shanghai
• Food
• Health insurance
• Continuous training of hard and soft skills
• Free English courses in the office
• Motivated and highly professional team to work with
• Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
• Corporate events
Published at 25-Jul-2019
Viewed: 5868 times
Viewed: 5868 times