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Company Introduction

Who are we and why are we here
Lebbay.com was founded in 2010 as a China based online retailer to serve customers from virtually everywhere in the world. Our goal is to offer QUARLITY products that are “made-in-China” to worldwide consumers with the BEST possible price by directly bridging Chinese producers and worldwide end consumers.

Four important reasons why to join us
 E-commerce is THE industry to go! International e-commerce is rapidly expanding, creating exponential growth opportunity for business and individuals.
 We gained ‘leapfrog’ growth and expect much more ahead! We have established two offices in Suzhou and Shanghai, and three sourcing centers in Zhejiang, Jiangsu and Guangdong provinces within one year. Our sales in the last year have grown over ten times! As a fast growing organization, we aspire to become world’s leading online retailer.
 Strong expertise in e-commerce!Our core members are all from renowned leading companies. We build our core strengths upon expertise in online marketing, system development and supply chain management.
 China now - what to wait for! You will have the opportunity to leverage your international background and learn about China by directly working with local and international team members in CHINA.

Position:Online Sales and Customer Service
Role and Responsibility
 Compose or edit product description
 Handle customer requests throughout the order process (handle pre-sale enquiries, follow up on process, shipping and payment issues, resolve after-sales issues)
 Monitor reviews on open platform and manage blogs
 Support SEM/SEO manager on online marketing activities
 Language support for other functions

Requirements
 Native in one of the following languages (Spanish, German, French, Portuguese, Dutch, Italian, Arabic, Russian)
 University degree
 Open minded, patient, and good communication skills
 Fluent English or Chinese capability
 Passionate about ecommerce and customer service; strong sense of responsibility and teamwork spirit
 Customer relationship, international trading or e-commerce related experience a plus

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Published at 16-Dec-2011
Viewed: 4923 times