This job ad has been posted over 90 days ago...
Customer Service Director
at
Chinasemester
in Xiamen, Fujian
We are a foreign executive search in Beijing. Our client company is a designer and manufacturer of a wide variety of magnetic-based electronic components and assemblies used for power conversion, energy metering, and solar inverters.
Number of position: 1
Year(s) Experience Required: 3
Location: (Xiamen, Fujian)
Type of job: Full-time
Job Category: Customer Service
Preferred date of Start: ASAP
Duties:
- Manage customer web-based or EDI system to retrieve forecast information and confirm back based on confirmation from Planning.
- Work with the customer to get orders with the correct lead time, price, box qty, etc.
- Confirm orders back to customer within 48 hours; Monitor orders and COF on the books and involve Account Executive when orders are low; Weekly management of finished goods at hub locations
- Follow up with customer on accounts payable and receiving problems.
- To support CS people under the same group, solving issues, doubts or escalating problems to the management
- To follow up on work load distribution assuring the CS people under his/her responsibility can give
- To lead group projects like FG reduction, on time delivery improvement, etc
Requirements:
- Bachelor of Science
- Excellent organizational skills
- Experience in managing logistic inventories
- Understanding of magnetic components market
- Superior interpersonal, communication and negotiation skills
- The European and American highly preferred
What to offer:
- Salary: Negotiable
- Z visa assistance
Please send your CV/photo, indicate JOB Code “code 110729” to Lena at chinasemester@163.com Thanks!!
Number of position: 1
Year(s) Experience Required: 3
Location: (Xiamen, Fujian)
Type of job: Full-time
Job Category: Customer Service
Preferred date of Start: ASAP
Duties:
- Manage customer web-based or EDI system to retrieve forecast information and confirm back based on confirmation from Planning.
- Work with the customer to get orders with the correct lead time, price, box qty, etc.
- Confirm orders back to customer within 48 hours; Monitor orders and COF on the books and involve Account Executive when orders are low; Weekly management of finished goods at hub locations
- Follow up with customer on accounts payable and receiving problems.
- To support CS people under the same group, solving issues, doubts or escalating problems to the management
- To follow up on work load distribution assuring the CS people under his/her responsibility can give
- To lead group projects like FG reduction, on time delivery improvement, etc
Requirements:
- Bachelor of Science
- Excellent organizational skills
- Experience in managing logistic inventories
- Understanding of magnetic components market
- Superior interpersonal, communication and negotiation skills
- The European and American highly preferred
What to offer:
- Salary: Negotiable
- Z visa assistance
Please send your CV/photo, indicate JOB Code “code 110729” to Lena at chinasemester@163.com Thanks!!
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Published at 26-Aug-2011
Viewed: 4371 times
Viewed: 4371 times