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Customer Support Executive at Blue Belt / ExpatJobsChina.com

Customer Support Executive

Full-time at Blue Belt (Anywhere)

  • Requirement
    We are looking for a Chinese staff who is based in China and work online (full time contract)
    - Handle financial transaction of individual crypto/forex traders with deeply understanding about systems.
    - Manage customer enquiries from multi projects of the company. Customers are from different background: travellers, traders, students, coporates, etc.”
    - Keep prompt response and communicate with customers via email, telephone and live chat;
    - Other tasks in researching and seeking potential customers;
    - Be a good problem solver with customers request;
    - Research and setting new tools and new technology for optimization
    - Support Marketing Team and Business development team when needed

  • Job Requirement:
    - 1-2 yearrs of full-time experience in Customer or sales support
    - Ability to communicate in English
    - Good customer-oriented mindset and customer service skills;
    - Ability to handle mass records and operational reports;
    - Good managment skill while during multiple tasks under high pressure.
    - Interested in exploring new IT technology.
    - Experience in using any CRMs or management systems is an advantage
    - Young, smart, professional & aggressive;
    - Can work well both independently and teamwork;
    - Ready to work overtime and under high pressure
    - Be careful and can work with details

****Remuneration Package
• Competitive Salary & Commission with lucrative add-ons;
• Working time: 8h/days (5 days/week)
• Salary Review: 2 times/year based on employee’s performance and contribution;



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Published at 18-Jan-2018
Viewed: 212 times