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Operations Director

Full-time at Telinno in Lagos, Nigeria

Purpose:
To determine the long-term strategic objectives of the business along with other members of Executive Management. Ensure business growth through directing and managing business operations activities to ensure these are delivered in accordance with the organizational strategy. To plan, direct and manage the performance of the company’s operations

Responsibility:
Essential duties/key job roles and responsibilities include but are not limited to the following:

- Contribute to the development and refinement of Telinno’s vision and strategy.
- Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders.
- Liaise with other executive heads on the implementation of the company’s strategic and operational plans.
- Develop, review, and report on the Back Office function’s strategy, ensuring the strategic objectives are well understood and executed by the various group heads.
- Attend and/or chair company Executive Management, and staff forums in the business and serve as a director/trustee on various boards/trusts/funds of Telinno related companies and related entities as required.
- Execute the responsibilities of a company director according to lawful and ethical standards management of the overall Back Office function including:
i. Information Technology.
ii. Finance.
iii. Sales and Marketing.
iv. Human Resources.
- Ensure that the operations functions of the company are run effectively and efficiently with direct oversight of country operations through each Country Manager.
- Manage and ensure that each operational division performs according to their strategic plan, developmental plan and operational plan objectives.
- Maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to the board.
- Implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls.
- Ensure that operating objectives and standards of performance are owned by management as well as employees.
- Ensure that appropriate standards of conduct are established and complied with.
- Present a yearly budget for Board approval and prudently manages resources within those budget guidelines according to company policy and within ethical corporate governance guidelines.
- Management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting.
- Maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
- People management.
- Build and lead an effective and cohesive management team.
- In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division.
- Manage the performance of all heads of department and country managers through the formal performance management system.
- Promotion of employment equity and transformation.

Required Working Experience:
Minimum of 15 years finance and operations experience in the telecoms industry, 5 years of which must have been spent in a senior management role.

Knowledge and Skills:
• Excellent English language oral and written communication skills with the ability to extract meaning from numbers and present analysis clearly and concisely to people with widely varying degrees of knowledge;
• Demonstrated experience and expertise with Excel and other Microsoft Office applications.
• Proven skills in managing staff and ability to build and support effective teams;
• Excellent interpersonal skills with ability to form strong relationships with staff in a supportive and confidential role;
• Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking;
• Highly motivated and highly organized and able to juggle competing priorities;
• Flexible, with a sense of humor, comfort with change, and a positive and infectious attitude;
• High level of integrity and professionalism.
• Sound commercial skills.
• Good project and time management skills.
• Knowledge of business and management principles.
• Sound knowledge of finance, technology and administration.
• Strong analytical skills.
• Ability to work in a pressurized environment.
• Management and Leadership knowledge and experience.
• Organizational Skills.
• Leadership Skills.
• Coordinating activities and resources (including performance management).
• Ability to work collaboratively.
• A ‘hands-on’ management style.
• A penchant for being proactive.

Required Education:

- Bachelor’s degree.
- A relevant postgraduate business qualification (CA, MBA or equivalent tertiary qualification).


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Published at 03-Aug-2016
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